Call for Expressions of Interest (EOI) for ICT Assessment

Call for Expressions of Interest (EOI) for

ICT Assessment




The Denmark-Myanmar Country Programme on Rule of Law and Human Rights 

Yangon, Myanmar



Purpose:  The Denmark-Myanmar Programme on Rule of Law and Human Rights calls for an Expression of Interest (EOI) for an ICT expert to provide advisory and technical services to develop an online platform to publish written judgments from Myanmar courts, focusing initially on commercial judgments. The online platform will be owned by the Office of the Supreme Court of the Union (OSCU) and integrated into their public website and backend infrastructure, requiring a close working relationship with OSCU and their IT team.


Terms of References


Service Provider (company, team, or individual) to provide advisory and technical services to develop an online platform to publish written judgments of Myanmar courts.


Yangon and Naypyitaw, Myanmar


Team Leader and International Programme Manager of the Denmark-Myanmar Programme on Rule of Law and Human Rights



The Denmark-Myanmar Programme on Rule of Law and Human Rights (2016-2020) (hereafter the Programme), implemented by the International Commission of Jurists and the Danish Institute for Human Rights, supports the Union Attorney General’s Office, the Office of the Supreme Court of the Union, lawyers, CSOs as well as the law departments of Dagon and East Yangon Universities in strengthening capacities on core aspects of rule of law and human rights and supporting reform in relevant areas. The Programme, which has a total grant of DKK 70 million (approximately USD 10 million), is based on participatory approaches supporting partners to identify their own needs and priorities and to take the lead in implementation of activities.  

The governance of the Programme is based on joint decision-making with partners through co-chaired Steering Committees. The Programme is part of the Denmark-Myanmar Country Programme (2016-2020), endorsed by a bilateral government-to-government agreement between Myanmar and Denmark as well as MoUs with all key stakeholders.  A Joint Venture (JV) comprised of the International Commission of Jurists (ICJ) and the Danish Institute for Human Rights (DIHR) has been contracted to provide technical assistance to the Programme through a team of experts supporting implementation. 

Assignment Background


A key aspect of improving rule of law in Myanmar is increasing transparency in the actions of the judiciary. A critical first step towards this goal is publishing judgements from the Myanmar court system online. It is also anticipated that an initial focus on commercial related court decisions will improve the perception of Myanmar’s business and investment environment. For these reasons the Office of the Supreme Court of the Union has expressed an interest in improving and expanding the system of publishing cases online. While the OSCU currently publishes a select number of cases annually on its website, the OSCU would like to develop a database and online platform that would allow publication of a larger number of cases with full search capability. 


In 2019, a detailed assessment of OSCU’s needs and capacity to develop the online platform was conducted. The accompanying report will be provided to interested bidders. The assessment found that OSCU has an existing platform in development – the Ruling Content Management System (RCMS) – that can be strengthened to meet the desired purpose. It further highlighted current capacity and work flow challenges that need to be addressed to ensure effective utilisation of a new system. Detailed background on how OSCU manages information and processes court judgments was also ascertained. The assessment report provides detailed analysis that needs to be factored into bid submissions.


 The JV seeks expressions of interest from an individual, team, or company based in Myanmar (“the Consultant”) to provide advisory and technical services to the OSCU to deliver the online platform in accordance with the specifications outlined below. Provision of a user manual, delivery of training to OSCU staff, and ongoing support are also expected. The individual, team or company will need to demonstrate a broad base of skills, including sufficient ICT technical capacity and a proven track record engaging government institutions to successfully deliver the assignment.


Duties and Responsibilities


In regular coordination with the focal person from the JV, the Consultant will perform the following activities: 

  • Meet with the OSCU’s IT team to discuss and agree on the specific technical requirements of the online platform, as well as the methodology and work plan for the assignment.
  • Develop and test the online platform (either as a new system or an expansion of the RCMS) to agreed OSCU specifications, tentatively as below:
    1. A front-end display that displays cases in chronological order, with the parties’ names, file number, decision date, case citation, type of case and court level for each case, and allow for cases to be searched by the same metadata. A PDF of the case should be downloadable.
    2. A back-end CMS to allow for the PDF of cases to be uploaded and for the case metadata (i.e. parties names, file number, decision dates, case citation, type of case and court level) to be manually tagged. There should be a staging platform to allow for cases to be previewed prior to publishing.
  • Digitization of selected judgments in collaboration with OSCU staff, and the development of processes to ensure ongoing scanning and upload onto the platform.
  • Assess and support OSCU’s server and security requirements, including obtaining a license and configuring existing operating systems, if required.
  • Analyse and propose to OSCU changes to work flow procedures that should accompany the online platform, ensuring the system is integrated into OSCU processes and regularly updated.
  • Draft a user manual in English and Myanmar for OSCU staff that explains how to use and manage the platform.
  • Conduct at least 1 x 1-day training session for OSCU staff on the platform.
  • Provide ongoing remote maintenance and user adoption support to troubleshoot issues related to the platform on an ad hoc basis for a period of 3 months, to be billed through an hourly rate.
  • Assess and provide recommendations on the most effective and efficient process for digitization of old case files in discussion and collaboration with the Director General of the OSCU Judicial Supervision Department.






Inception Report outlining the proposed approach and timeframes to deliver the assignment, including overview of the proposed platform to be developed.


Within two weeks of kick-off meeting with OSCU

Prototype platform to be shared with JV and OSCU for joint testing and feedback, with selected PDF versions of judgments uploaded and searchable by meta-data.


Within three months of Inception Report being approved.

Final platform delivered factoring in feedback received, user manuals in English and Myanmar completed, and training for OSCU completed.


Within four months of Inception Report being approved.

Final Report summarising work conducted, lessons learned, and recommendations as to scanning of old case files as per OSCU request.


Within two weeks of final platform being approved.



The Proposal Submission


Interested companies, teams, individuals should submit a proposal covering the following requirements:


  1. a) Technical


  • Experience conducting ICT related technical support of a similar nature. Providing support to government entities in the justice sector, ideally in Myanmar, is desirable.
  • Expertise in designing and building an online platform/database to provide access to information and documentation in the justice sector.
  • CVs of key personnel.
  • Summaries of past performance, including any recommendations or testimonials from past clients.
  • If a company, a company profile, certificate of registration, and the number and role of persons dedicated to the assignment
  • Anticipated timeframe of conducting the assessment


  1. b) Financial
  • Precise pricing model for conducting the assessment, including daily rates and amount of days for key personnel.
  • NOTE: All travel and accommodation costs between Yangon and Naypyitaw will be covered directly by the JV as per program policy


For any further information, including accompanying documentation, please contact:


Please submit technical and financial proposals that directly address the stated criteria, with the subject line “EoI ICT Technical Support”, to email address no later than 6 March 2020.  Only short-listed companies/teams/individuals will be contacted for further information.



The JV reserves the right to change or cancel these requirements at any time during the EOI and/or solicitation process.






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