Protection Case Management Officer (1 position)

VA releasing Date: <17. Jan. 2018>

Vacancy Announcement



The Danish Refugee Council (DRC) is an international humanitarian organization founded in Denmark in 1956. DRC implements relief and development activities in more than 30 countries throughout the world, assisting more than 1.5 million people of different ethnicities and religions. DRC is a non-governmental, non-political and non-religious organization – and in DRC, people’s right to a life with dignity takes precedence over politics and principles. DRC has been operating in Myanmar since May 2009 and in Rakhine State since 2010, responding to the humanitarian needs in the aftermath of the Cyclone Giri. DRC has since then expanded its programme providing shelter, WASH, NFIs, livelihood support and community assistance to the people affected by the June and October 2012 events in Rakhine State. DRC Myanmar is funded by the Danish International Development Agency (DANIDA), the Swedish International Development Cooperation Agency (Sida), the European Commission (ECHO), and UN agencies, including UNHCR and UNICEF.

To strengthen DRC’s protection activities in Rakhine State, DRC is looking for highly motivated and capable candidates (Myanmar nationals) to fill the position of:


 Protection Case Management Officer (1 position)

DRC Mrauk U Office, Rakhine State


Duty Station       : Mrauk U, Rakhine State

Reporting to       : Protection Manager


Protection Case Management Officer works as part of DRC's Protection team, under the technical guidance of the Protection Manager based in Mrauk U and the direct supervision of the Protection Officer. This position is based in Mrauk U, with daily travel to field locations in Mrauk U and Kyauktaw townships, working with communities of Internally Displaced Persons (IDPs) in camps as well as with other Muslim and Rakhine communities. The main responsibility of this position is to support the implementation of DRC’s Protection activities in Rakhine State, particularly focusing on protection case management.


Specific duties will include, but not be limited to:

  • Conduct regular visits to field locations to identify, register and appropriately respond to individual protection cases, including referral when appropriate;
  • Conduct regular visits to field locations to monitor the quality and effectiveness of implemented responses;
  • Build capacity of protection assistants in identification of protection cases and provision of support and follow-up;
  • Work with community based groups to enhance their awareness of protection;
  • Maintain a safe, confidential and accurate and up-to-date case management database;
  • Collaborate with the other DRC teams and other actors to harmonise case management approaches and provide holistic support to beneficiaries;
  • Work closely with DRC logistics team to make arrangements for case management activities;
  • Support the protection officer in conducting community outreach, training and awareness activities as requested;
  • Keep accurate data records, ensure appropriate management of project documentation, including confidential handling of individual case files and databases;
  • Perform any other relevant task as requested by the protection officer.

Qualifications and minimum requirements:

  • University (BA/BSc) degree in relevant field;
  • At least 2-4 years of relevant work experience, ideally in humanitarian and/or similar programmes, with excellent references;
  • At least 2 years of experience as a social worker/case management worker;
  • Experience working directly with children and families;
  • Experience in developing, organising and facilitating trainings and community outreach events, ideally with a focus on child rights and/or child protection related topics;
  • Excellent facilitation, organisational, interpersonal and communication skills;
  • Flexible and prepared to travel intensively in the region;
  • Good analytical and computer skills (especially Word and Excel);
  • Prepared to work with both Rakhine Buddhist and Muslim communities;
  • Fluency in written and spoken Burmese and English. Additional local languages, specifically Rakhine and Muslim, would be an asset.



  • Understanding of operational context in Rakhine State;
  • Basic understanding of humanitarian response principles;
  • Understanding of protection concepts;



  • Starting date of employment: at latest February 2018;
  • Contract: Regular DRC staff contract, including a probation period of 3 months;
  • Salary: Competitive salary according to DRC Myanmar salary scale.

This position is open for Myanmar nationals only. DRC strongly advocates for equal opportunity and promotes a diversified and inspiring working environment. Therefore, qualified candidates of ethnic minorities and women are strongly encouraged to apply.


Application process:

Applicants who meet the above-mentioned requirements should apply by submitting their applications in English (consisting of cover letter and CV of no more than 4 pages, including contact details of 3 professional references) by e-mail:


Cc: and


No later than January, 31, 2018 (COB/5pm)


Applications can also be sent to:                                                       

DRC Office-, U Aung Kain Street No. 99-F-3, Thanlwin Road, Bahan Township– Yangon or DRC Officein Sittwe, No.42, Land No.43B/45B, North San Pya Ward, Myin Si Pyin Road, Pyi Taw Thar Qut, Sittwe Tsp. Rakhine State, complying with the above deadline. Should you experience difficulties with delivering the application, No.546, Nauk Pan Zay Road, Shwe Gu Taung Quarter, Maruk- U Tsp can be contacted on telephone no. 09-798407279.



Only short-listed candidates will be contacted and invited for an interview. Please note that due to the urgency of this position, applications will be reviewed on an on-going basis and DRC reserves the right to initiate the recruitment process before the deadline for applications.


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