SMC Engineer (International Telecom Tower Building)

Major Duties & Responsibilities

• Network surveillance of 3G Mobile Phone Network, Transmission Network & Infra system. 

• Quickly identify network related problems

 • Take remedial action to resolve network problems and escalate to the appropriate department for further action if required 

• Participate in equipment software upgrades and other duties

 • Shift based 24/7 Roster 

• Report to the operations manager

 

Education / Qualification

Bachelor’s degree in Information science or computer science

 

Experience:

Minimum 4+ years of SMC experience or similar environment

 • Exceptional interpersonal, communication, initiative, and leadership abilities

 • Effective analytical, planning, organizational, and documentation skills 

• A multi-tasking team player who can also work in a stand-alone capacity 

• Must be able to work in a 24/7 shift environment on either the swing or Graveyard shift 

• Experience working with Fortune Global 500, highly integrated, multi-vendor ecosystems with SMC to SMC communications 

• Experience with monitoring tools 

• Familiarity with trouble ticketing systems 

• Good experience in handling computer networks are often accepted. 

 

Job Knowledge / Specific Skills:

 • Ability to work in a 247 environment: schedule will include working swing, grave and weekend shifts 

• 4 years relevant work experience, such as tech support, work in another NOC 

• Excellent written and oral communication skills in English 

• Excellent time-management capabilities 

If you would like to apply, click here

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